BPO - Telecom Commissions & Revenue Analyst (Hybrid Setup)

Commissions have no room for guesswork. Every payout must be accurate, and every report must be reliable. If you’re a detail-oriented professional who always gets their numbers right, then you’re exactly who we need!

Unity Communications is looking for a Telecom Commissions & Revenue Analyst to support sales performance and business decisions. In this role, you will work across systems and data sets to provide teams with clarity and confidence in their numbers—ensuring commissions are calculated correctly, discrepancies are resolved quickly, and reporting reflects the true state of the business.

Ready to take on a challenging and rewarding role? Apply today!

How You Spend Your Eight Hours

• Review, audit, and process commission data to ensure accurate payouts across various sales channels and compensation structures

• Reconcile commission records, investigate variances, and partner with internal teams to resolve payment-related issues

• Generate regular reports and provide insights on commission performance, trends, and financial impacts

• Respond to commission-related inquiries by researching discrepancies and delivering timely resolutions

• Maintain the accuracy and integrity of customer, contract, and commission-related records within internal systems

• Support the administration of commission programs, including complex payout structures and system-driven calculations

• Work closely with Finance, Sales, and Operations teams to ensure adherence to commission guidelines and business processes

• Recommend and implement process enhancements to improve reporting accuracy, efficiency, and overall workflow effectiveness

• Assist with telecom service order management, including the submission, monitoring, and follow-up of carrier requests

• Perform rate plan reviews, order tracking, and related reporting activities while meeting established service level expectations

What You Must Possess

• At least 3 years of experience supporting telecom accounts, combined with a background in accounting, commissions, billing, or financial analysis; experience with RPM software is highly preferred.

• Strong proficiency in Excel (e.g., PivotTables, VLOOKUPs, XLOOKUPs) and experience working with large datasets

• Familiarity with RPM software and telecom commission processes is highly preferred

• Familiarity with OPUS, Verizon B360, or similar telecom platforms is a plus

• Solid understanding of telecom order workflows and carrier systems (preferably AT&T)

• High attention to detail with the ability to identify discrepancies and ensure data accuracy

• Strong analytical, problem-solving, and reporting skills

• Experience working with CRM platforms and maintaining accurate records

• Clear and professional communication skills for cross-functional collaboration

• Ability to manage multiple priorities and work independently in a fast-paced environment

What You Shall Receive

• HMO coverage upon regularization, with one free dependent after one year of continuous service and another free dependent after two years of continuous service 

• VL/SL credits upon regularization

• Friendly and supportive work culture

• 13th-month pay and other Philippine-government-mandated benefits

• Non-taxable allowances

• Pay increases, performance bonuses, growth opportunities, birthday gifts, and many more

What You Should Consider

• Probationary, full-time position

• Hybrid work setup (Pasay-based with on-site requirements as needed)

• Monday to Friday, 8:00 a.m. to 5:00 p.m. (Arizona time)

• Weekends off (Saturday and Sunday)

Why Join Our Company

You look for a company whose senior management listens to what you are and aren’t saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.